How Does It Work?


Go to our FAQ page

Email us

Call our helpline
0800 669 6699

Lines are open between
9am – 5pm Monday to Friday.
This is a Free Phone number.

Using your OwnFone couldn’t be easier.

It’s delivered to you ready-to-use straight out of the box. There’s no manual to read or set up to do. Just take it out of the box, turn your OwnFone on and press the person you want to speak to – that’s it!


How to make a call

Press the On/Off button until you hear the welcome tone.

Wait for the
blue light to
flash slowly.*

Press a Name button to make
a call.

To hang up press the End Call button.

It’s that simple!

Receive a call

Your OwnFone will ring and vibrate. To answer just press
the Answer button (or any of the name buttons).



The OwnFone comes pre-charged and is re-chargeable using the three-pin charger included. The charge will last about three days.


Call Emergency Services

If you have selected 999 as one of your Call buttons you will need to press it three times to call the emergency services. As with other mobile phones the OwnFone must be charged and requires a network signal to make and receive calls.



* If the blue light continues to flash quickly there is a low network signal. If there is a solid blue light there is no network signal. Move to an area where there is network signal and wait for the blue light to flash slowly before making the call.